Please be patient. It can take a moment to load the images.
EASY LOAD CALC: COMPREHENSIVE HELP
BUILT-IN HELP
We have included a very informative help that is easy to understand. You can perform simple lookups or complicated searches by keyword. Each form includes a small icon with a question mark. Click it to get a fast, step-by-step, straight-to-the-point explanation of what to do. The help system also includes more advanced features, for those who are interested, in subject such as the science of heat gain and loss, what are degree-days?
Etc.
The program ships on CD and includes a complete user manual. Remember, the entire program as well as the user's manual, was designed for simplicity, by people that have actually done the work! That's our advantage. We have actually done the work that we write about. Also remember that we are here to help you when your need us. Whether it's by phone, fax, email, or electronic web based discussions boards, our professionals will not only offer your support but great advice as well. Ok, it's great most of the time anyway.
TECHNICAL SUPPORT
Our full-time staff of technical support technicians and management professionals is always ready to help you. We give you 90 days (from the date of invoice) of telephone, fax, email, and
built-in board support. The program includes a highly comprehensive User's Manual as well as a 20,000-word built-in Help system. The Help system is context sensitive and
step-by-step.
Free support is available on our huge web site. We also offer FREE software updates, via the web, for the life of the version. In other words, if you own version 2.0, you will NOT be charged for version 2.1 or version 2.9. Shipping and handling fees will apply if you do not want to download and you wish to have us send you a new CD.
We offer the absolute most knowledgeable technical and management support of anyone. We take pride in our support!
You can be assured that you have the most current software with our built-in software program updater. With a few clicks of the mouse, Easy Load Calc will check the web for a more current version and perform the update automatically. No more checking the web or mailing CDs. It's that easy.
