Co-Worker Performance Review System (for office, techs, installers) includes forms and instructions.
This system comes in three parts. One section is for your service technicians. The second section is for your installation technicians. The third section was designed specifically for your office personnel.
The following is the first page of the Technician's Performance Evaluation. A simple but thorough grading system is used. There are 20 questions in all. The technician fills out one copy, a co-worker fills out a second copy, and the technician's supervisor completes yet a third one.
Take a close look at the answers. They are well defined. This makes is very easy to evaluate a person objectively. The results are tabulated (see below).
THE TABULATION FORM
We use a weighted system to score your co-worker. This form makes it easy
and very clear.

SCORING YOUR CO-WORKER
Once you have tabulated the person's
score, you simply compare it to the chart below. There, you've done it. You have reviewed
your co-workers performance in a completely fair and objective manner. One of the great
benefits of this system is that you can tie pay raises with their score.
Now it's time to set some goals.

SETTING GOALS AND ESTABLISHING
OBJECTIVES
Whether the review went well or not
so well, you must set some goals for the future. You're the coach right! This is where you
do just that. During the next review, you can go over these goals and see how he or she
did.

Do you provide your co-workers with regular employment
performance reviews? You should be doing this twice per year. This system makes
it easy for you. This is really a very good, very fair system.
This system was designed to objectively evaluate the performance of office and technical personnel. Service technicians, installers, and office personnel are included. This system was designed and perfected in a "real life" company, not a class room. The system
Look, this thing wasn't created by a college student during their summer job. You can be assured that it is realistic. This system was developed by a successful dealer and used in his company for years. It has also been perfected in his consulting practice for several more years.